Medical Billing Services Group (MBSG) operates this website to provide educational information about medical billing and revenue cycle management, and to let prospective clients request a consultation or a free billing audit.
Information we collect
When you use our contact form, consultation request, or free billing audit form, we collect only the business contact information you choose to submit:
- Your name
- Business email address
- Practice name
- Medical specialty
- Phone number (optional)
- Provider-count band (on audit requests, to understand practice size)
We also collect standard website analytics data — such as pages visited and general traffic patterns — on our public marketing pages.
Information we do not collect
Do not submit patient health information (PHI) — such as patient names, dates of birth, diagnoses, or medical records — through any form on this website. Our marketing forms are not a secure channel for PHI. We do not use session-replay tools, and we do not capture form keystrokes beyond what you actually submit.
How we use your information
We use the information you submit to respond to your inquiry, prepare a consultation or audit, and communicate with you about our services. We do not sell your personal information.
We may share limited information with service providers that help us operate the website, under confidentiality obligations, or disclose it as required by law.
Data retention
We retain form submissions only as long as needed to respond to your inquiry and meet legal obligations, then delete or de-identify them.
Cookies and analytics
This site uses analytics only on public marketing pages that contain no PHI. Our cookie banner manages analytics preferences. The cookie banner is not HIPAA authorization, and it does not govern any future secure PHI workflow.
Security
Information submitted through our forms is transmitted using encrypted transport (HTTPS), and access to stored submissions is restricted to authorized MBSG staff.
Privacy requests
To request access to, correction of, or deletion of your information, contact contact@medicalbillingservicesgroup.com. For security-related questions, contact contact@medicalbillingservicesgroup.com.
Questions
If you have questions about this policy, contact us at contact@medicalbillingservicesgroup.com. For our approach to health data, see our HIPAA and security page. This policy was last reviewed on 2026-10-07.